Terms and conditions

Exchange and Refund

As these are food products, returns and exchanges are not accepted. Make sure to double-check your order before concluding the transaction.

Cancellation

It is not possible to cancel an order once the product is shipped. If you wish to cancel a purchase, please contact us as soon as possible by email at contact@lecacaoyer.com

Guarantee

If you are not satisfied with the items purchased, please contact us quickly as possible to let us know. We will do our best to accommodate you. However, we reserve the right to make the final decision regarding what will be offered. For any claim, please contact us by email at contact@lecacaoyer.com